How do I place an order? When you see an item you want to purchase, click on "Add to Cart" and continue shopping until you are ready to complete your purchase. Then, click on "Cart Contents" to confirm your items. After you making any desired updates to your Cart, click on "Checkout" to finish.
Will I be charged tax? If you live in or ship your order to a state where Sassimi maintains a physical presence, we are required to charge you local sales tax on your purchase. We currently collect tax for deliveries to Arizona and North Carolina. The tax rate applied to your order will generally be the combined state and local rate for the address where your order is shipped. We are required to collect tax on shipping and handling charges where applicable.
How will I know that my order was accepted? After you click "Confirm Order" an email confirmation including an order number will be sent to the email address entered when the order was placed.
Can I add or remove items from my order once it has been submitted? Your order begins processing shortly after you submit your order. We may be able to add or remove items from your order during the processing period. We are no longer able to modify your order once it is being packed at our Distribution Center. Please email customercare@sassimi.com as soon as possible to either add or remove an item from your order.
Can I cancel my order once it has been submitted? We are able to cancel an order immediately following submission and during the processing period. We are no longer able to cancel an order once it has been packed or shipped.
What does it mean when an item is on backorder? We sometimes have merchandise for sale that has not yet been received at our distribution center, or that has sold out and is being restocked. You can still order these items to reserve your favorite color or size, and then we'll ship it to you when our stock is replenished. The expected ship date for backordered items is listed when you add an item to your basket, and also during checkout. We do our best to keep these dates accurate, but please be aware that in unforeseen circumstances we may experience delays.
Please note: If your order contains a mix of in stock items and backordered items and you select express shipping, we will only be able to apply the expedited shipping to the in stock items. Backordered items cannot be expedited and will ship via standard shipping when they arrive.
We hope that you will love your Sassimi merchandise, but in the event that you need to make a return, please return unwashed and unworn merchandise to the following address within 30 days of your order's ship date:
